Job Description

Join Our Team at Wheels Up

At Wheels Up, we're proud to be a global leader in on-demand private aviation. As one of the largest companies in the industry and a strategic partner of Delta Air Lines – we are committed to making private air travel safe, reliable, and enjoyable. With a diverse fleet of owned aircraft plus a global network of trusted charter operators, we offer our customers access to the right aircraft for their needs and the ability to fly on their terms.

And it doesn't stop at private flights. Wheels Up also provides freight services, safety and security solutions, and managed services to individuals, businesses, government agencies, and more. Regardless of how, when or where you want to fly, our mission is simple; deliver a premium, personalized aviation experience for every customer.

Location: Chamblee, GA on-site at Member Operations Center (MOC)

Responsibilities

The Flight Controller exercises operational control over Wheels Up flight activity, ensuring each flight is conducted safely, legally, and in accordance with FAA regulations, Company Operations Specifications, and Wheels Up policies and procedures. This role coordinates flight following, crew and aircraft requirements, weather and operational restrictions, international trip requirements, and flight logistics while maintaining timely communication and coordination across Flight Operations and supporting departments.

Your Key Responsibilities (Essential Functions)

• Ensure all crewmembers are accurately briefed or re-briefed of any and all duty assigned by Wheels Up in accordance with the Wheels Up Flight Control Operations Manual, Flight Operations Manual, Company Operations Specifications, Company Policies and Procedures, Federal Aviation Regulations, and department guidelines.
• Exercise Operational Control of all Wheels Up flight activity; ensure that all appropriate Company and regulatory requirements are met for each flight before trip authorization.
• Ensure the safety and legality of each flight operated on a Wheels Up aircraft.
• Ensure required trip sheets and all other trip documents are sent to and received by the appropriate crewmembers.
• Ensure all required customs, immigration, international handling requirements, or foreign government regulations and requirements are met for every flight segment.
• Responsible for the accurate and timely flight following for the Wheels Up fleet and the efficient dissemination of such information to Client Services, Crew Scheduling, Revenue Management, Maintenance, and all other interested parties.
• Responsible for obtaining, monitoring, tracking, and disseminating any operational restrictions to daily operations including, but not limited to NOTAMs, TFRs, noise restrictions, FBO hours of operation, and airport capabilities.
• Responsible for proactively monitoring weather and air traffic control status and any other possible schedule interruption to Wheels Up Client Services, Crew Scheduling, Sales, Revenue Management, Maintenance Control, and all other interested parties, as necessary.
• Coordinate and arrange all trip logistics for crew and passengers as required including, but not limited to, catering, hotels, ground transportation, and airline services.
• Ensure all crewmembers and trips are scheduled in accordance with the FARs, Wheels Up Flight Control Operations Manual, Flight Operations Manual, department guidelines, and Company policies and procedures.
• Coordinate daily flight schedule to ensure each segment meets all company and FAR requirements including but not limited to crew currency, crew qualifications, crew duty requirements, aircraft airworthiness, and that all weather requirements are met.
• Communicate managed aircraft maintenance requirements and controlled fleet owner trips with Maintenance Control and Owner Services.
• Create, update, and archive FOS records, including but not limited to, aircraft, company, passenger, vendor, personnel, and documents.
• Assist with training other Flight Control employees as assigned by the Manager of Flight Control; create training courseware as needed.
• Assist with OCC administrative tasks including but not limited to, crewmember subscription management, Border Overflight Exemption, Master Crew List, and DAASP.
• Assist with creating, updating, and executing checklists related to member, owner, crewmember, and Flight Control personnel on-boarding and exits.
• Perform other duties as assigned by the OCC Shift Leads, Manager of Flight Control, or higher authority.
• Must be highly knowledgeable of the Wheels Up Flight Control Operations Manual, Flight Operations Manual, FAA and International Regulations, Company Operations Specifications, Company Policies and Procedures, and other pertinent information relating to duties.

Qualifications

What You Bring to the Table: Education & Certification Requirements

• High school diploma or GED required.
• Bachelor's degree in aviation, or equivalent experience preferred.
• FAA Aircraft Dispatch Certificate required.
• Knowledge of business jet performance capabilities.

The Extras We Value (Preferred Requirements)

• Excellent prioritization and coordination skills in a fast-paced environment.
• Creative problem resolution skills.
• The ability to develop and maintain long-term relationships with internal and external customers.
• Excellent written and verbal skills.
• Proficient in Microsoft Word, Excel, and PowerPoint.

Physical Requirements

• Ability to sit and work at a computer workstation for extended periods while maintaining focus and situational awareness.

What We Offer

What We Offer: Salary Range & Benefits

At Wheels Up, we believe in fair compensation based on experience, skills, and qualifications. The salary for this role ranges from $67,990 to $79,988, depending on a variety of factors. We don't typically start individuals at the top of the salary range; your place within the range is based on what you bring to the table. Additionally, you may be eligible for a discretionary annual incentive program, which rewards individual and organizational performance.

We also offer a range of benefits designed to support your well-being and personal life, including:

• Tuition Reimbursement
• Competitive 401(k)
• Comprehensive Medical, Dental, and Vision Insurance
• Complimentary access to mental health and wellness counseling through Spring Health
• Financial planning assistance through WellCents
• A variety of additional programs and services in support of your total well-being

Everyone is welcome here

Each of us is unique, and that's what makes us amazing. We believe there's power in bringing people with different backgrounds, points of view and life experiences together. So, bring yourself and your best ideas.

Wheels Up is committed to a policy of equal employment opportunity for applicants and employees. It is our policy to apply recruiting, hiring, training, promotion, compensation and professional development practices and make all other employment decisions without regard to actual or perceived race, color, religion, sex (including pregnancy, sexual orientation and gender identity), national origin, age, disability, genetic information, or any other characteristic protected by federal, state or local laws, regulations or ordinances.

Because when we feel safe and comfortable being ourselves, there's no limit to what we can achieve.

Need Accommodations?

If you have a disability or are a disabled veteran and need assistance with applying, please reach out to us at hr@wheelsup.com. Simply include "Accommodation Request" in the subject line so we can quickly address your needs.

We look forward to learning more about you and how you can contribute to the Wheels Up journey!

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