Dental Office Manager Job at UDC Services, LLC, New York, NY

  • UDC Services, LLC
  • New York, NY

Job Description

Dental Office Manager Location: New York City - Future Acquisitions
Compensation:
38-$45 +/hour - based on experience
Schedule: 5 days a week

We're looking for a results-driven Dental Office Manager who knows how to balance exceptional patient care with obsession over performance metrics . If you thrive on creating an outstanding patient experience while hitting-and exceeding-practice goals, this is your opportunity to shine.

This role is perfect for someone who understands the numbers behind great patient care-and uses them to lead a thriving, high-functioning team.

Why You'll Love This Role
  • Patient-centered schedule around our local community: Hours designed to meet patient needs/
  • A supportive team environment that values growth, integrity, and efficiency.
  • The chance to truly own the numbers that drive our success.
  • We believe success comes from both happy patients and healthy KPIs. You'll play a key role in ensuring we excel in our achieving our KPIs like ensuring over-the-counter collections, reappointment rates, minimizing cancellation rates, treatment plan acceptance and new patients.
What You'll Do
  • Lead the front office team to deliver a seamless, warm, and professional patient experience.
  • Monitor and manage key performance indicators daily, using the data or reports to drive daily alignment and close gaps.
  • Coach team members on best practices for scheduling, collections, and patient follow-up by regularly reviewing their personal OTC, case acceptance and scheduling rates/results with them.
  • Partner with clinical staff to ensure optimal patient flow and care quality.
  • Proactively re-engage past-due patients and activate pending treatment plans.

This is a current opportunity with a growing group that values operational excellence and rewards results. If you're a KPI-savvy leader ready to take your next step, we want to meet you.

Requirements

What We're Looking For
  • Previous dental office management experience with a proven track record of meeting performance goals.
  • Strong leadership skills with the ability to motivate and hold your team accountable.
  • Excellent communication, organization, and problem-solving abilities.
  • Tech-savvy with practice management software (knowledge of CareStack a plus).
  • A patient-first mindset paired with a business-oriented approach.

Benefits

  • Full benefits package (for 30+ hours/week):
    • Medical, Dental, Vision
    • 401(k) with 4% match
    • Paid Time Off & 7 paid holidays
    • Employee Assistance Program: Free confidential counseling and support
    • Voluntary benefits: Pet insurance, identity theft protection, and more
    • All PPE provided - safe and compliant workplace
    • Continuing education opportunities

Ready to take the driver's seat in a high-performance, patient-focused practice? Apply today and help us create both healthy smiles and healthy numbers.

Employment Type: Full Time
Salary: $85,000 - $95,000 Annual

Job Tags

Full time, Work at office, Local area

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